Return & Refund Policy

At 【请替换：店铺名称】, we want you to be completely satisfied with your purchase. If your order does not meet your expectations, you may request a return under the following terms.

Return Period

You may request a return within 30 calendar days of the delivery date.

Return Requirements

To be eligible for a return, the following conditions must be met:

The product must be unused and in its original condition.
The product must include the original packaging and all included accessories.
The product must be free from damage caused after delivery.
The product must be in a condition suitable for resale.

Returns that do not meet these requirements may not be accepted and may not qualify for a refund.

Non-Returnable Items

The following products are generally not eligible for returns:

Customized or personalized items.
Final sale or clearance items.
Digital products or downloadable content.
Products showing signs of use or improper handling.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. Shipping fees are calculated and displayed at checkout for your convenience.

Refunds

Once we receive and inspect your returned item, we will review your request. If approved, refunds will be issued using the original payment method. Please allow 5-7 business days for the refund to appear on your account, depending on your payment provider.

Incorrect or Damaged Orders

If you receive a damaged, defective, or incorrect item, please keep the product and packaging intact for review. Contact us promptly via 【请替换：客服邮箱】 to report the issue.